If you have a nonurgent medical question, you can send a secure message to your doctor. If we deny your request, we will explain why in writing and tell you how to give us a written statement disagreeing with our decision. You can view additional information about a medication, such as precautions to consider when taking the medication and potential side effects, by clicking the Learn More link. For example, a doctor treating you for a broken leg may need to know if you have diabetes because diabetes may slow the healing process. In some situations, we may require you to explain how you will handle payment and give us another way to reach you. New User? Sign important documents and verify your medication list, allergies list and insurance information with eCheck-in on MyChart. MinuteClinic patients call 1-866-389-ASAP (2727) Coram patients call 1-800-718-5031, option 3 Once you're checked in, take a seat and relax. MyChart is secure, easy to use, available at no cost, and works from your computer or mobile device. There are some exceptions to this requirement. Henry Ford MyChart Help: 1-800-HENRYFORD (436-7936) or e-mail at HFMyChart@hfhs.org Learn More About MyChart >> Message your doctor's office Send a message to your doctor's office from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days For example, we may use PHI to review our services or evaluate the performance of the people taking care of you. This information includes, but is not limited to, messages sent through MyChart, scheduling and payment information received through MyChart, and information relating to visits to internet sites through MyChart. NOTICE OF PRIVACY PRACTICES Effective April 14, 2003 Under a special federal law, if you apply for or receive substance abuse services from us, we generally have to get your written permission before we share information that identifies you as a substance abuser or a patient receiving substance abuse services. For example, we are required to report suspected cases of child or adult abuse or neglect, and we may share the information listed below when we make the report. Please visit renown.org, bartonhealth.org or cvmchospital.org for the latest updates on our approach to keeping our communities safe. j. You can also sign or check in for your appointment with Hello, patient. If you commit a crime, or threaten to commit a crime, on our property or against our workers, we may report that to the police. In any situation other than those listed above, we will ask for your written Authorization before we use or disclose your PHI. MyChart serves these organizations: If you need assistance with MyChart, please email MyChart.Support@nghs.com or call (770) 219-1963 between the hours of 7am - … MyChart can make your life easier with eCheck-in. Current Visitor Restrictions Due to the rapidly changing situation, we ask that you visit our website here for the most up to date information on visitors. For public health activities. If you are a minor who is at least 16 and have not been emancipated, we will not reveal any information about treatment you receive and consent for (unless it involves an operation) without your permission. Log into MyChart to view your test results, review your list of current medications, or read your healthcare provider’s summary of your current health concerns and conditions. 4. g. To our business associates. 01vp Assistance If you are having problems with your MyChart account please send a correspondence to MyChartSupport@ynhh.org Call your physician if you think you have the coronavirus or call 877-9NOVANT if you don’t have one. To get started with Hello, patient, turn on the auto-arrival feature when you log on to MyChart. Make sure you’re up-to-date by navigating to “Preventive Care” under the “Health” tab of your MyChart account. If you want to exercise your rights, you must fill out a special form. f. For law enforcement purposes. For help with MyChart or … Our pharmacy will only release a copy of your prescription orders to certain people. Healthcare is more convenient than ever with MyChart's newest tools. e. For a legal proceeding. There are some exceptions to this rule. The Goals feature charts completed goals over time to show you exactly how you’re doing on your journey to wellness. We may disclose PHI about you for public health activities. View our updated visitation guidelines here. We may use and/or disclose PHI to remind you about an appointment you have with us. If you ask for a list of disclosures more than once in 12 months, we can charge you a reasonable fee. 49829 or at PO Box 33549 Charlotte, NC 28233-3549 for the form or more information. THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. That’s why we’re taking every precaution to make sure you can get the care you need, safely - like offering appointments by phone and video. CREATE AN ACCOUNT Looking for COVID results for a minor?. In some cases, other laws require us to give more protection to your health information than HIPAA does. With a mobile device or a desktop computer, you can use MyChart anytime to find a doctor, see your medical records, schedule and participate in a video visit with a healthcare provider and do much more. If we perform certain kinds of neonatal testing on a child, we can only release this information to the child’s parents or legal guardians, doctor, or the child if s/he is 18 or older. You have the right to ask us to contact you in a certain way or at a certain location. If you are treated for a mental health condition, a developmental disability or substance abuse, state law requires us to get your written consent before we disclose that information. NORTH CAROLINA We will clearly display changes if and when they occur, so that you will always know what information is being collected, how it is being used, and under what circumstances it is being disclosed. We will not use or disclose PHI about you unless we have your Authorization or we have determined that your privacy is protected. Log on to MyChart to use On My Way. With MyChart, you can conveniently: Use the MyChart app to see your lab results, appointment information, current medication, immunization history and more – all from your phone or tablet. If you file a complaint, we will not take any action against you or change our treatment of you in any way. Get help for a minor illness from home by talking with your doctor or another Novant Health provider during a video visit. We may disclose PHI about you to report certain types of wounds, physical injuries, or criminal conduct on our property. Select a test to see more information about it, such as the standard range for the result and any additional comments your provider may have entered about the result. MinuteClinic patients call 1-866-389-ASAP (2727) Coram patients call 1-800-718-5031, option 3 Track your treatment details from anywhere, and request prescription refills with the tap of a button. Unless you tell us not to, we may use or share your PHI: a. CREATE AN ACCOUNT Looking for COVID results for a minor?. At Novant Health, we are committed to keeping our community safe and healthy as the COVID-19 pandemic unfolds. Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days For questions about MyChart, contact the MyChart Customer Service M-F 8am-5pm at 325-481-8810 We may share PHI with governmental agencies, so they can review the care we provide. We provide some services through other businesses we call business associates. SOUTH CAROLINA With a mobile device or a desktop computer, you can use MyChart anytime to find a doctor, see your medical records, schedule and participate in a video visit with a healthcare provider and do much more. You can also make copayments for upcoming visits. This Notice explains how we can use and disclose PHI about you and gives you some examples. If we deny your request, we will notify you in writing and explain how you can ask for a review of the denial. Now, no matter where you are, at home, at work, or on the road, you can securely and conveniently use the Internet to help manage and receive information about your health. d. To raise money for our organization. When We May Use And Disclose PHI About You Without An Authorization Or An Opportunity To Object. Even if one of these special rules apply to your health information, we may still be required to report certain things and we will follow these laws. Activate online C. OTHER LAWS. f. To tell you about treatment options. During this time, you will be logged out of your active session, and MyChart will be unavailable; COVID-19. Please stay up to date on the latest UnityPoint Health restrictions and check where to go for care to make an informed choice about where to receive care during the COVID-19 pandemic. To review or update your allergies listing, log into your MyChart account. Get a complete summary of all your Novant Health medical bills for virtual, clinic and hospital visits, all in one place with MyChart’s secure online billing. When We Can Use and Disclose PHI About You Without An Authorization. If your provider has set wellness goals for you — losing weight, managing high blood pressure or other conditions, etc. It also applies to all the people who provide healthcare services at a Novant Health facility in North Carolina, even if they are not our employees or agents. If you are under the age of 18 and are not emancipated, we will not reveal any information about treatment you receive for venereal disease or other reportable infectious or contagious disease; pregnancy or family planning; or for outpatient services related to substance abuse, mental illness or emotional disturbance. NOTICE OF PRIVACY PRACTICES Novant Health is dedicated to protecting the privacy of users of MyChart services. These people provide care along with us as part of an “organized healthcare arrangement.” All of these healthcare providers are referred to as “we” in this Notice. SIGN UP NOW. We can share this information with our workers to coordinate your care and to agencies or individuals that help us serve you. Please review this document periodically to be aware of any changes posted, because your continued use of the site will indicate your approval of all changes. We may share information with medical workers in an emergency. Our hospitals include limited information about you in their patient directories. Have if we deny your request is reasonable, we may also release PHI remind. From 12:30 AM through 2:30 AM ( CDT ) the Scheduled In-Person or Video visit icon... Health provides information to, we might use a copy of records special called... 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