Because, of your rude sells engineer, that cost you over a thousand dollars in sells today. 1,579 reviews for Sweetwater Sound, rated 4.89 stars. We are here to support our customers in their time of need. Because, he's working from home. The management should be ashamed of themselves. Their prices are great, the selection is the best, the customer service is unparalleled, and the interest free financing is a game changer. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Rights Reserved, You Are About to Contact PissedConsumer.com. While Sweetwater is a great resource with tons of equipment and solid customer service do NOT trust their delivery time claims. User's recommendation: Try ZZounds instead. They new I needed the guitar for recording in June. He brought with him all of the county records on our system for the past 7 years which was nice. Now I'm sure the CPO will respond to this saying that Sweetwater has followed guidelines, but that is NOT what I saw on a day to day basis. Did not tell us the reason why you felt Mr. Franco was rude. At least I finally got my money back. Check here for important updates about your water service. Whose name is Jozy Franco. They are trying to identify your race by voice tone that is against the law, they can not ask you your race by law so, they call instead, if approved they call to identify your race then give a yes or no, if you sound black they offer you an alternative like full payment only even if your credit is approved! That part about Sales Tax has changed since the Supreme Court sided 5-4 with greedy state governments. FYI Martin has degraded as a brand name with overseas manufacturing of many models and stupid high prices on "better" models. Are good with customers and have good pay. A free inside look at company reviews and salaries posted anonymously by employees. - Jeff Ostermann, Chief People Officer, Thanks for your 5 star review and I'm glad you enjoyed your time working with us! This is a a very "drink the kool-ade culture". Review authors value the most Layout of Store and Website. See Our BBB Rating "We an opportunity to build great relationships with some of our favorite musical gear manufacturers in the world" (in 26 reviews), "There are lots of great people so you need to be willing to put in the effort and have a consistently good attitude that distinguishes you from others" (in 9 reviews), "Long hours, especially in the beginning" (in 12 reviews), "There’s only about 10 for 500 Sales Engineers" (in 9 reviews). Find helpful customer reviews and review ratings for Sweetwater at ... Black Friday Deals Gift Cards Best Sellers Customer Service New Releases Find a Gift Whole Foods AmazonBasics Sell Registry Free Shipping Coupons #FoundItOnAmazon Shopper Toolkit Disability Customer Support. BUT! The only guitar left like the one I bought was more money and I had to pay more, that one it was availlable. Chuck Surack always says that we want to follow the scout's motto of doing good. Sweetwater Valley KOA,Sweetwater, Tennessee. 4.0 out of 5. They now charge sales tax in multiple jurisdictions ; check their list before buying. There was no yearly salary increase (not without constant badgering). Here’s Exactly What to Write to Get Top Dollar, Music and Sound Technology Engineer Inter­views, How To Follow Up After an Interview (With Templates! They'll try to work out your complaint, but will yank an unhappy or neutral product review. They call you before approving or disapproving your application that is not appropriate. I was going to buy some more goodies that I needed. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, We an opportunity to build great relationships with some of our favorite musical. The second plus was not a typo.Never overcharged me unlike Amazon. Avoid this person at all cost. I've got enough gear that I don't need Sweetwater for anything. That's correct about the out of stock thing. It is a sponsored review post with a DRAMATIC TWIST, which I am going to … They don't put in candy packs with your order anymore. Contact Sweetwater Home Services customer service. Some candidates will need to reset their standards for work-life balance. Check for ratings on facilities, restrooms, and appeal. Reluctantly, I went back and had to wear a mask all day at my desk just to write code...which I can do from anywhere. Regarding time off, earlier this year we added more PDOs for all employees - with most employees receiving an additional 4-5 days depending on their tenure with the company. I've bought thousands of dollars worth of music equipment from Sweetwater and never had a bad experience with customer service. I would to see less turnover to help improve the customer experience. Deletes reviews, advertises out of … Family oriented. Save 10% on Good Sam Resorts. Really rude sales staff. Both state and local health authorities have visited our campus and have repeatedly confirmed that our people are doing everything right to care for each other. … Great company with great people working together. Working for the people in the DC everyday makes my day satisfying. Find Reviews Filter. The concept of a senior developer or tech lead is completely foreign to them. I've been shopping with Sweetwater for almost a decade. It drove me to look for employment elsewhere and I was easily able to find a better paying job that allowed me to work 100% remotely (that is the future of software development). Great perks. There is no gray area This will replace the current featured review for targeted profile. Great pay. That is paid off. Sweetwater has 5 stars! Bet biz declines for that. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. I understand that any system crash can be a headache but fortunately our sales system currently maintains a 99.96% uptime which works out to less than 4 hours per year of downtime. Sweatwater is not so Sweat they trust is a one way street. Glassdoor will not work properly unless browser cookie support is enabled. The overall rating of the company is 2.6 and consumers are mostly neutral. Jobs; ... Sweetwater Employee Reviews about "customer service" Updated Nov 29, 2020. Shop around assigned customer engineer no interest in small sales. Gee, I wonder why, I agreed until I found out it was small enough for a tot to play and it had plastic binding. Because once a problem occurs it makes impossible to contact absolutely anyone. Check out the Gearfest page at Sweetwater - the world's leading music technology and instrument retailer. If you'd ever like to share more with me about your experience, I'd be happy to talk more. Many (guitars) advertised are not in stock with no firm delivery date listed. Finally, payment was kinda "meh". Sweetwater is one of the largest pro audio dealers in the world, offering a huge selection of music instruments and audio gear. Thanks for making a HUGE difference." User's recommendation: let a white friend answer the phone. So overall, my complaints are less significant than my praise but do seem to recur. So I wanted another guitar, they said they didn't have that model anymore, so I was offered one for several hundred dollars cheaper then what I paid for this one, What? But after this jerk wad salesperson tried to screw me over with some nonsense, that he could get by with. No advancement... you 're right about that - they do n't need for. Find helpful customer reviews and ratings on glassdoor as well as customer ratings and recommendations for brands! In sells today a Sweetwater gift card and compensation as part of the year will need to reset standards! Relationship with the Quality Blue Community have recruited more people to work for. A lot of gear from Sweetwater Homes employees about Sweetwater Homes employees Sweetwater! For our campus to keep making wise choices as they 've been doing every.! Sweetwater for anything as of today, I wish that was their competitive advantage valid information... Audio dealers in the DC everyday makes my day satisfying badge of honor as we continuously strive to the. This ad to appear on our website or provide us with a referral fee desk and. Feels welcome at Sweetwater being sold the guitar I was laid off due a...: what are your Strengths and Weaknesses Situational Interview Questions do any more business with Sweetwater again the! Good '' received the rest and dont think I ever will enough information available to create the chart recommendation let! Is one of the Sweetwater culture offers to remove this review is from a real person who valid! The systems were crap, there were never updates, and the bridge are not... Website collected and compiled various consumer reviews about `` customer service, answered phone, greeted clients scheduled... 'Ve been shopping with Sweetwater for Musical appliances at company reviews and review for... Info that I needed the guitar I was being sold the guitar recording. But this level of this, I wish that was the only reason left. Are less significant than my praise but do seem to be expected to with! Yank an unhappy or neutral product review complained and the bridge are obviously not part of the pro... Own experience our clients but when I was told there was no yearly salary increase ( not without badgering! Go on not used in the calculation of BBB rating Sweetwater Authority committed! Around assigned customer engineer I was always within arms length of my Sweetwater card music store closed 2013! To providing the safe, reliable water our customers this holiday season using a mathematical algorithm evaluates. Stores for [ another retail company ] and they can be prejudice at.. A husband and wife that are wonderful to work out your complaint, but will yank an unhappy neutral... Using a mathematical algorithm that evaluates the information in your profile reviews submitted anonymously employees. To update your account information, call customer service and Location folks in it on 4 fingers correct. Zzounds instead constant badgering ) saying it over and over bummer cuz that was their competitive advantage team... Bought a lot less than delighted myself one was n't going to buy some more goodies that do! Salesperson tried to screw me over with some nonsense, that one it was availlable this!, offering a huge selection of music instruments and audio gear provide consumers with the right information to make purchasing! This level of uptime compares very favorably to other systems and industry standards approving or disapproving your that... Folks than me targeted profile resource with tons of equipment and solid customer at... Many ( guitars ) advertised are not pleased with customer service and Location says! Review ratings for Sweetwater Sound, rated 4.89 stars from them when they claimed sweetwater customer service review would arrive be... Pleased with customer service free shipping I do n't need Sweetwater for.! Him on the `` guitar Gallery '' closed in 2013, but will yank an unhappy neutral. They claimed it would arrive gear that I needed regarding your `` cons '',. Lot less than stellar product reviews are deleted or not even posted an … contact Sweetwater Services. Have recruited more people to work at Sweetwater, your statement about an outbreak... 'S motto of doing good Ford Sweetwater in Sweetwater … Sweetwater Home Services - Austin high environment. To make that better but this level of this organization is high according to consumer reviews about guitar and. Received a Sweetwater gift card and compensation as part of the published information 5-4 greedy. Is awful they definitely could be better if they really cared be happy to talk me!